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Sell or Die with Jeffrey Gitomer and Jennifer Gluckow

Best-selling author Jeffrey Gitomer and sales expert Jennifer Gluckow discuss the art and science of selling with the top leaders in sales, business, marketing and personal development.
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Sell or Die with Jeffrey Gitomer and Jennifer Gluckow
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Now displaying: Page 1
Nov 8, 2018

Our guest expert this week is Tiffani Bova, sales evangelist at Salesforce and author of Growth IQ: Get Smarter About The Choices That Will Make Or Break Your Business

There's good customer service and then there's customer experience. Understanding the difference is critical in today's sales environment where products are increasingly becoming services that people use over and over again and e-commerce continues to grow and take market share.

Tiffani Bova is the global customer growth and innovation evangelist at Salesforce and Wall Street Journal bestselling author. Tiffani has delivered over 400 keynote presentations on sales transformation and business model innovation to over 350,000 people around the globe. 

This episode is brought to you by, Deathwish Coffee, the world's strongest coffee and the only brew we drink when we do the show. It's the only choice for the true Sell or Diehard!

On today's show...

3:25 - Jeffrey and Jen answer a Facebook Group question about dealing with objections when it comes to software sales

17:23 - Culture shifts can mean better sales in the long run

23:00- Customer experience must be a part of your businesses DNA

28:51 - How two buckets of thought can change your entire sales approach

38:13 - Growth is more thought than action 

45:45 - Why Tiffani believes that you should hire people out of the hospitality industry for your sales team

50:12 - 55% of your time is spent on non-selling activities, Tiffani gives tips on how to best use that time.

 

Join our Exclusive Sell or Die Facebook Group, where our members are already discussing the latest episode. Submit your sales question and we will answer it on the show!

 

FREE E-BOOK

For a limited time, get Jennifer Gluckow’s FREE EBOOK: 27 Winning Strategies That Will Take You From Sales Slump to Sales Streak

 

Need more sales help?

Jeffrey’s website: https://gitomer.com

Jennifer’s website: https://salesinanyminute.com

Subscribe to the Gitomer Learning Academy: https://go.gitomer.com/gitomer-learning-academy

 

NEW BOOK

Pre-order your copy of Jeffrey’s new book Truthful Living TODAY! The long-lost original notes, letters, and lectures of Napoleon Hill - now compiled, edited, and annotated for the modern reader.

 

SEE JEFFREY LIVE

It's time to skill-up. Learn from Jeffrey Gitomer, the King of Sales. He’ll be giving a seminar in a city near you. Be there!

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